Printer and Photocopier Troubleshooting and Repair Collection : Brother Fax machine feed problems and cl..  
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Brother Fax machine feed problems and cleaning

(From: (Al Savage) asavage@iname.com ).)

I suggest you look carefully at the paper feed mechanism. Brother has a reputation with me for feeding the scanned documents poorly, resulting is overscanning the same area two or more times, which results in "stretched" text or graphics. If this seems to match your symptom, cleaning the feed rollers will probably cure this.

The downside is that a couple of the Brother fax machines that I've had to clean force you to do an unbelievable amount of teardown work to get to some of the feed rolls. Fortunately, I don't work on them anymore .